#Al packer ford west service hours professional

This dealership is definitely very 'mom and popish'. Last thing, when I tried to forego using my pre-apporoval and just paying out right, I was told that there was a $5,000 limit on all credit card transactions. Also, while speaking with the GM, they sold the vehicle to another couple while I was still there.

After a bit of back and forth, I asked to speak to the GM, who basically said that becasue 'they've been burned' so much in the past, they can not let customers who are pre-approved drive off with the vehicle unless they have a certified check in hand, which is completely contrary to routine and typical pre-approval funding guidelines. I talked to the finance person (Daniel Cornitcher), who stated that although I was financed with my bank, the only way that I could leave with the vehicle was if I was also approved with their banks, in case 'something went wrong' with my financing, despite me being financed with one of the MOST reputable veteran serving credit unions that there is. He was basically trying to force me to let them run my credit. I asked him to get the finance manager as this didn't sound accurate. Once the negotiations were done, the salesperson tells me that I 'have' to get financed through their banks, even though I informed him that I was already pre-approved. I told the sales person that I wanted to buy the vehicle, after we negotiated on a price. I show up to the dealeship, test drive the vehicle and I really like it. He informed me that I could in fact test drive the vehicle and I informed him that I was on my way, within an hour. I called and spoke to the sales Manager Richard Mylinski. Fast forward to Monday, August 15th, I receive an email that the vehicle is still available. I informed Bernadette that I did not need to be financed with their bank, as I was already pre-approved with my credit union. Prior to that the salesperson Bernadette Pinder informed me that if I wasn't a cash buyer that I couldn't buy the vehicle because it was too old (2013) and had too many miles (99,000) to be financed with their banks. However, when I arrived I asked if I could test drive the vehicle and I was told that the vehicle needed some sort of 'sensor' and I would not be able to test drive. Granted when I got there it was pretty close to closing time.

I went into the dealership to test drive a 2013 Land Rover LR4 HSE LUX. My horrifying experience started on Saturday, August 13th. In fact Al Packer has been the only place that I let work on my vehicle since I purchased it and I know there are many options and places to go but I choose here. My truck has been running great since I had picked it back up from the Quik-Lane and the Dealership.

This kudos is way overdue for him and the work he had on my truck and I can't thank him enough. It's never any fun when your vehicle is broken, but when it is - I think Al Packer, and then I think 'Randy will fix it'. Service techs, sales reps, office staff alike all who pass through the waiting area, maybe just to get a cup of coffee, will say hello. Everyone on the Al Packer team is pleasant, smiling, and happy to see you. They took particularly good care of me a few months ago as I had several repairs which took some time. He always looks to give me the best service at the best value. Randy and his staff have always provided me with outstanding customer service and he always lets me know he appreciates me being an Al Packer customer. For many years Randy Siegman was my Service Advisor and always gave me excellent service. They have kept my black 2005 Ford F-150 running in tip top shape which I am extremely grateful.

#Al packer ford west service hours professional

They have taken great care of both me and my truck over the years with professional and courteous service. I have been an Al Packer customer for many years and I have never disappointed.